Privacy Policy

Last updated: May 6, 2026

Rudy's Rug Cleaning ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or communicate with us.

Information We Collect We collect information you provide when scheduling services, including your name, address, phone number, and email address. We also collect information about your rug cleaning orders and service history.

How We Use Your Information We use your information to provide rug cleaning services, send order status updates, process payments, and respond to your inquiries. If you provide your phone number, we may send you text messages regarding your order status, pickup and delivery notifications, payment invoices, and responses to your questions.

Text Messaging By providing your phone number, you consent to receive text messages from Rudy's Rug Cleaning regarding your orders and services. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help, reply HELP.

Information Sharing We do not sell, trade, or share your personal information with third parties for marketing purposes.

Data Security We take reasonable measures to protect your personal information from unauthorized access or disclosure.

SMS Messaging Terms

Rudy's Rug Cleaning offers text message notifications for order status updates, pickup and delivery alerts, payment invoices, and customer service communications.

  • Program: Rudy's Rug Cleaning order notifications and customer service

  • Message frequency: Varies based on order activity, typically 2–5 messages per order

  • Message & data rates may apply

  • To opt out: Reply STOP to any message at any time

  • For help: Reply HELP or contact us at 434-296-7166

  • We do not share your phone number with third parties for marketing purposes

Contact Us If you have questions about this Privacy Policy, please contact us at: Rudy's Rug Cleaning 605 Cami Lane, Charlottesville, VA 434-296-7166 rudysrugcleaning.com